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Frequently Asked Questions
Where is your factory located and how can I visit?
Our factory is located in a major industrial hub. We warmly welcome you to visit our production base if you have a travel plan; we can arrange a guided tour of our facilities.
How can I be sure the machine is suitable for my specific product?
You can send us material samples for testing. We will record a video and take clear photos of the testing process for your reference. Online video consultations are also available.
Is there any protection for the first transaction?
We operate with all necessary business licenses and certificates. For additional peace of mind, secure trade services can be used to protect your payment throughout the entire transaction process.
What is the warranty period and after-sales support?
We provide a 12-month warranty from the date the machine arrives at your facility. Our professional technical team is available to provide after-sales service to ensure perfect operation.
How do I get a technical quote or contact you?
Please leave a detailed message with your requirements and click the "send" button. Our team will respond promptly with the technical specifications and pricing you need.
Do you provide international installation services?
Yes, we have an experienced team of technicians who can serve customers abroad to ensure the machine is set up and operating correctly in your production line.